Recently, we’ve heard about a few users experiencing issues with the Snapchat app on iOS. For some users, the app crashes almost every time it is opened. Others have experienced lag when sending snaps or opening the app after not using it for several hours. The most frustrating thing about Snapchat is how frequently it crashes.
If you’ve ever had the app crash on you, you know that it’s one of the most annoying things about using Snapchat. It’s even more frustrating when the app does not open again and crashes every time you try to use it.
This problem tends to happen when using the app for extended periods or after downloading new content from an outside source. If you’re an avid Snapchat user who can’t stand to see this happen any longer, then read on to learn how you can fix Snapchat Keeps Crashing On Your iPhone.
Why Does Snapchat Keep Crashing On Your iPhone? - How To Fix it
Reboot your iPhone
The very first thing you need to do is reboot your iPhone. If you’re having issues with Snapchat Keeps Crashing On Your iPhone, try rebooting your phone and see if that resolves it. It works for almost all other apps that are crashing, so there’s a good chance it’ll work for Snapchat too. You can also force restart your iPhone if the app keeps crashing after performing a reboot.
Force restart an iPhone with Face ID.
- Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button.
- When the Apple logo appears, release the button.
Force restart your iPhone 8 or iPhone SE.
- Press and quickly release the volume up and down buttons, then press and hold the side button.
- When the Apple logo appears, release the button.
Update the Snapchat app
Sometimes Snapchat Keeps Crashing On Your iPhone because an update has tampered with the app’s settings. To fix this, you’ll want to go to your App Store and make sure Snapchat is updated. To do this:
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- Tap the profile icon at the top right of the screen
- Check to see if there is an update for Snapchat
- Apps with an update available are labeled "Update available."
- Tap Update.
Empty the cache on your Snapchat
Clearing the cache on your Snapchat app can alleviate a lot of issues. Here's how to clear the Snapchat App:
- Navigate to Snapchat > Profile
- Tap on the gear icon at the top right of the screen to access the settings
- Scroll down and tap "Clear Cache."
Restart the Snapchat app.
If Snapchat becomes unresponsive or lagging sporadically, closing the app and starting it back is an easy way to terminate the issue.
Swipe up and hold from the bottom of your screen to access your most recent apps, then swipe up on Snapchat to close the app.
Check your internet connection.
Ensure you have an active internet connection and mobile data plan. If your internet connection is unstable or weak, you may find Snapchat having issues loading content and even crashing randomly. Check your router and perform a reboot. Toggling "Airplane" mode can temporarily fix issues with your connection. If an app is updating or downloading in the background, pause or wait for it to complete its task. Consider connecting to a different WiFi network.
- Head to Settings >> Cellular >> Cellular Data Option >> Voice & Data.
- If you are using 4G, switch it to 3G or vice versa.
Free up some storage space on your iPhone
If you don't have enough free storage space on your iPhone, Snapchat will not work at its optimal performance. The new cache data and files will not be saved successfully. So, you need to free up some space on your iPhone.
You can look for apps you no longer use, old videos and large documents to delete.
Here's how to delete an app:
- On the Home screen, find the app
- Tap and hold the app's icon until it jiggles
- Tap on "Remove App"
You may also reinstall the Snapchat App
Another solution you can try if the above steps don’t work is to delete and reinstall the Snapchat app
Here's how to delete an app:
- On the Home screen, find the Snapchat app
- Tap and hold the app's icon until it jiggles
- Tap on "Remove App"
- Then head to the App Store, search for "Snapchat," and install it.
Reset your settings
If the above steps do not resolve the issue, you may want to try resetting your settings. To do this, open up the Settings app on your iPhone and tap on General.
- Next, select Transfer or Reset > Reset;
- You'll see Reset All Settings listed below. Select this option and your Settings will be reset.
- This will also clear all saved logins, which may resolve the Snapchat Keeps Crashing On Your iPhone issue.
